IBM Walk In Drive For Tech Support Assistant At Bangalore and Hyderabad Held From 27th To 30th May 2015
International Business Machines Corporation, incorporated on June 16, 1911, is a technology company. The Company operates five business segments: Global Technology Services (GTS) and Global Business Services (GBS), Software, Systems and Technology (STG), and Global Financing. GTS provides IT infrastructure and business process services. The Company, through its IBM Watson Health Cloud platform, collects clinical, research and social data from a range of health sources and creates a cloud-based data sharing hub.
|
Company Name
|
IBM
|
|
Qualification
|
Any Graduate, Diploma
|
|
Experience
|
0-4 Years
|
|
Job Location
|
Banglore, Hyderabad
|
|
Job Role
|
Technical Support Associate
|
|
Industry
|
BPO
|
|
Salary
|
Not Disclosed
|
|
website
|
-> Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
-> Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
-> Work Location: Bangalore / Hyderabad
Eligibility:
-> Bachelor's Degree
-> Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
-> Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
-> English: Fluent
-> Students awaiting results with no back logs can also apply.
-> Bachelor' s Degree/ Diploma ( 15 Years + education )
Skills Required:
-> Ability to identify basic hardware parts and aware of basic hardware concepts
-> User level familiarity with at least one e-mail client - Outlook, Notes etc.
-> Skilled in commercially standard software applications and major desktop operating systems.
-> Awareness of basic networking concepts and technologies.
-> Questioning skills /probing skills, as relevant to the issue and level of the caller
-> Fluency In Communications Skills (both spoken and written)/ soft skills
Selection/Interview Process:
-> Aptitude Test
-> Technical Interview
-> HR Interview
Document Required (Original and Photocopies):
-> SSC Marksheet
-> HSC/Diploma Marksheet
-> Graduation & Post Graduation all years’ mark sheets
-> Photo ID proof (Pan Card/ Passport / Driving License / College ID)
-> 2 photographs
-> Resume
How To Apply:
IBM Walk-In Details:
Walk-In Date: 27th to 30th May 2015
Interview Time: 12 PM to 3 PM
Interview Venue:
Bangalore:
BM India Pvt. Ltd
D Block, Embassy Golf Links,
Kormangala - Indiranagar Ring Road,
Bangalore 560071
Or
IBM India Pvt. Ltd
D-1 Block, Manyata Embassy Business Park,
Nagawara, Outer Ring Road, Bangalore 560045.
Hyderabad:
IBM India Pvt. Ltd
3B, Mindspace, Madhapur,
Hitech City, Hyderabad,
Andhra Pradesh 500081.
Contact Persons: Deepak / Ashwathy / Dorcas
